3 Ways Service Management Software Helps Garage Door Contractors Grow
Garage door contractors are always in demand and work all year long to install new garage door systems in people’s homes, or repair the existing ones. However, a lot of work in this industry is still done manually, from scheduling appointments, managing jobs, monitoring tasks, assigning jobs to employees, and much more.
Due to this, garage door contractors have a lot of work to do, and most of their time is spent on manual processes and paperwork. Luckily, the advent of service management software helps them optimize their workflow and get work done quicker.
If you are a garage door contractor or manage a garage door business, here are 3 ways how you can benefit from service management software.
As a garage door contractor, you are responsible for setting appointments with clients and sending your employees to their location to fix their door or install a new one. Normally, this would require your staff to finish a job and come back to the warehouse, so that you can assign them the next job. This can be quite a tedious process and also mean that you can finish a limited number of jobs per day.
However, if you make use of service management software, you can assign a new task to your employees while they are in the field. You can even send them all the essential information, such as the client’s name, phone number, address, and location as well.
You can also send them a list of the tools and parts they might need for the job. This will greatly enhance the efficiency and productivity of your employees and also save a lot of time that could be wasted in back and forth transit.
Better Information Storage
If you are still using a journal to record all your business entries, as well as information about your clients, then you are one accident away from losing all of it. Not only that, but it can be incredibly difficult and time-consuming to access any client’s information, even if you record and store it alphabetically.
Moreover, manually recording information about your customers also brings about a huge margin of error, as well as a chance of record tampering by any of your employees. By the time you find out that there has been an error or tampering, it will be too late and you will have already lost your client.
As a garage door contractor, integrating service management software into the day-to-day operations will enable you to save a lot of time in recording information, and will also minimize the chance for errors. It involves the use of a centralized database where all the information is stored. Plus, the data can be easily accessed by any employee whenever needed, so that you don’t have to be involved in providing access to data every time.
By doing this, not only will you be able to streamline your business operations, but you will also be able to enhance your customer operations and increase satisfaction.
Improved Team Coordination
Garage door contractors have to manage an entire team of professionals who go out in the field and do all the work regarding garage door installation and repairs. In a normal business setting, you will have to communicate with them using the phone, and if you need to assign another job to them, you will have to spend a significant amount of time providing them with the details.
Now, if you are managing 10 or more employees, imagine the amount of time you will have to spend on the phone. Instead, if you integrate service management software, you will be able to keep track of all of your employees at the same time, and also find out which one of them will be most quickly available to reach the next job.
Improve Productivity of Your Garage Door Business with Jobfilez
If you are looking for an efficient and robust service management tool for your garage door business, try Jobfilez. It provides you with a cloud-based field service management software that helps you coordinate all your employees and jobs in one place, without the hassle of tons of paperwork and hundreds of daily calls.
Get in touch with Jobfilez today and revolutionize your workflow, increase your productivity and profitability, and experience the power of real-time operations management.